South Korean tech giant Samsung is working to fix the camera freezing issue on its latest pen-focused flagship “Galaxy Note 9” after a number of users, mostly in the US, reported about the issue.
Several users took to Samsung’s official forums complaining that the camera “froze” while taking pictures and lagged while taking videos on the “Galaxy Note 9”.
“A moderator on Samsung’s US forums has confirmed that an update is coming out to specifically fix the camera freezing issue,” tech website SamMobile reported late on Thursday.
According to the report, the issue only affects the Qualcomm Snapdragon 845 chipset variant of the phone — made available in the US and other markets.
“‘Galaxy Note 9’ owners in the US have reported that the camera also freezes up in apps that use the camera — it would just throw up a ‘camera failed’ warning,” the report added.
Samsung Galaxy Note 9 Specifications
- Display: 6.4-inch QHD+ Super AMOLED Infinity capacitive
- Resolution: 2960×1440 pixels and 18.5:9 aspect ratio
- Rear Camera: 12 MP (F1.5/F2.4) + 12 MP (F2.4)
- Front Camera: 8 MP (F1.7) front camera
- Memory and Storage: 6GB RAM | 128GB storage expandable up to 512GB |
- Processor: Android v8.0 Oreo operating system with Exynos Octa-core processor
- Battery: 4000 mAH lithium ion battery.
The 6.4-inch Note 9 comes with a 12MP + 12MP dual camera system with dual optical image stabilization (OIS) at the rear — with two-times more powerful optical zoom and up to 10-times powerful digital zoom — and an 8MP front shooter.